On Day 1, we advise trying to get to the hotel by 5pm to make sure you arrive in time for the welcome dinner. On the last day, you are free to depart whenever you want! If you have doubts regarding your flight times, do not hesitate to contact us.

Since you will be choosing your preferred flight times, arrival and transfers are not included. However, we can help arrange them for you. Let us or your Group Coordinator know in advance, and we will book your transfers.

The rooms in our selected accommodations are double (twin) rooms. You will be sharing room with another traveler from your travel group, and always of the same sex as you. If you are traveling with someone you know and would like to stay in the same room, let us know and we will pair you together.

When booking your trip, there is usually the possibility to secure an individual private room for an additional supplement.

In the trip description you can find an indication of the hotel where we will likely be staying, but we might need to stay in a different hotel due to availability constraints - but always of similar features and quality standards. You will usually be informed of the exact confirmed hotels 1 month before your trip starts.

Of course! 2 weeks before the trip, your Group Coordinator will add you to a WhatsApp group to clarify any questions and connect you with the rest of the team. If the rest of the group is up to it, we can also facilitate a connection before that.

The Coordinator is a key figure in group travel who takes care of logistics to ensure everyone has an unforgettable journey. They manage the itinerary, propose various activity options, handle transportation bookings, and offer support in unfamiliar environments. Traveling with a coordinator provides greater freedom and an extra touch of adventure, while also ensuring safety and local expertise.

If you book a trip and it does not reach the minimum number of travelers required, you can choose to join a different trip or to get a full reimbursement. We guarantee refunds in 14 days if your trip has to be cancelled.

When booking your trip, you can choose to purchase our Flexible Cancellation Option, which allows you to cancel your trip at no cost and for any reason up to 31 days prior to your trip departure (up to 61 days if the trip is already confirmed). In that case we will reimburse 100% of the trip cost, except for the Flexible Cancellation Option fee. You can find all the details of our Cancellation Policy here.

Please ensure you purchase adequate travel insurance to cover any additional fees you may incur if you have to cancel your trip.

The payment first payment to secure your booking is only the deposit amount indicated. The second payment is due 45 days prior to the start of the trip (we will send you a reminder). You can also pay your full balance at any time by following the payment link found in your booking confirmation email.